At Chyren Publication, we strive to ensure your satisfaction with our products and services. However, we understand that circumstances may arise where you need to cancel your order or request a refund. Please review our policy below:
Cancellation Policy:
- Digital Products (eBooks, Chapter publication, Book Publication and Audiobooks, etc.): Orders for digital products, after issuing the ISBN number, PDF formation cannot be canceled once the download or access link has been provided.
- Physical Products (Books, Merchandise, etc.): Orders for physical products can be canceled within 24 hours of placing the order. Please contact our customer support team at [insert contact email] with your order details to request a cancellation.
Refund Policy:
- Digital Products (eBooks, Audiobooks, etc.): Due to the nature of digital products, we do not offer refunds once the download or access link has been provided unless the product is defective or not as described. If you believe you are entitled to a refund, please contact our customer support team within 7 days of purchase with details of the issue.
- Physical Products (Books, Merchandise, etc.): Refunds for physical products will be considered if the product is defective or damaged upon receipt, or if the product is not as described. Please contact our customer support team within 7 days of receiving the product to initiate a refund process.
Terms of Service:
By accessing and using the services provided by Chyren Publication, you agree to the following terms and conditions:
- Content: All content provided on this website, including but not limited to text, images, audio, and video, is the property of Chyren Publication and is protected by Indian copyright laws.
- Use of Services: You agree to use our services solely for personal, non-commercial purposes. You may not reproduce, distribute, modify, or transmit any content from this website without prior written consent from Chyren Publication.
- Accuracy of Information: We strive to provide accurate and up-to-date information on our website. However, we make no warranties or representations regarding the accuracy, completeness, or reliability of any information provided.
- Third-Party Links: Our website may contain links to third-party websites or services that are not owned or controlled by Chyren Publication. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.
- Governing Law: These terms and conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts in India.
By using our website and services, you agree to abide by these terms and conditions. If you do not agree with any of these terms, please refrain from using our website.